Subscriptions and billing
There are four subscription levels to suit organisations of any size: Premium, Premium+, Enterprise and Charter. They differ in how many people in your organisation can use Currency News™ online, and in what's included. For example, Enterprise and Charter subscribers can download the monthly issue as a PDF.
Subscribe through our e-store, or email [email protected]. Because of the sensitive nature of the content, we check that every new subscriber has a legitimate interest before their access is activated.
Annual subscriptions can be cancelled during the first three months, with a pro-rata refund for the unused months. So if you're not fully satisfied, you can cancel and get your money back for the rest of the year (see “Can I cancel during the year?” below).
No, subscriptions are annual. You can take out a multi-year subscription at a reduced rate; email [email protected] for details.
Yes, printed copies of each issue are available once it is published:
- Charter subscribers receive 10 printed copies as part of their subscription.
- Enterprise subscribers can receive 10 printed copies for an additional annual charge.
- Premium and Premium+ subscribers can receive 1 printed copy for an additional annual charge.
Delivery to more than one address costs extra for each additional address.
Email [email protected] and we will arrange a replacement where practicable. Print and postage charges are only refunded where local conditions prevent delivery.
Subscriptions do not renew automatically, and you don't need to cancel anything if you decide not to renew. About two months before your subscription ends, we'll send you a renewal reminder, followed by an invoice about ten days later with our bank details. Please pay to the bank details on that invoice, as they may differ from your last payment.
To pay by card instead, email [email protected] and we'll send you a payment link.
If payment hasn't been received by the end of your subscription, your access ends on that date.
You can pay by bank transfer or by card. Subscriptions are exempt from VAT. Payment is due when the invoice is issued, and access is activated once payment has been received.
Invoices are issued in UK pounds sterling (GBP) as standard, and must be paid in the currency they are issued in. We can invoice in euros (EUR) or US dollars (USD) if you tell us before the invoice is created.
Yes. Please tell us as early as possible about any requirements for your order or renewal, such as:
- Purchase order numbers on invoices
- Tax residency certificates
- Signed or notarised documents
- Registration on supplier or internal platforms.
Any costs of meeting these requirements are paid by the customer, including bank transfer charges, courier fees for documents and legal fees such as notarisation.
Annual subscriptions can be cancelled during the first three months, with a pro-rata refund for the unused months (part months are not refunded). No refunds are given after the first three months. Please send cancellation requests in writing to [email protected].
You can change your own name under My Account. Your organisation's administrator can add and remove colleagues from the Team page in My Account.
To change the email address you log in with, or your organisation's contact details for the subscription, email [email protected].
Read the full terms and conditions for Currency News™.
